Important Customer Information


Prices and forwarding expenses

The prices understand themselves inclusive of legal value added tax. Forwarding expenses depend on the quantity of the ordered goods as well as the mode of shipment and you before delivery of your obligatory order are clearly communicated.

Forwarding expenses in the overview

  • German post office: 6,90 € packages
  • German post office: 8,90 € packages Europe
  • German post office: 12,00€ package( Internationally )
  • Expresszustelllung: 12,00 €
  • Double bottle transmissions 18,90 €


  • DHL parcel delivery Switzerland (conditionally insured): 16.50 €
  • German post office Switzerland: 25,00€


Contract conclusion

The sales contract comes off with our distribution confirmation or supply of the goods.

Contract text

The contract text is stored. They know the general conditions as per contract at any time up this side see and on your computer store. The concrete order data as well as the general conditions as per contract are likewise sent to you by email.

VAT for deliveries in non-EU countries
For deliveries in non-EU countries zBsp. Switzerland, the MwSt.16%.


The prospective delivery time you infer please from the product description.

Revocation instruction

They know your contract explanation within two weeks without indication of reasons in text form (e.g. letter, fax, E-Mail on ) or by return of the commodity recalled, it is, you in practice of your commercial or independent vocational activity acted (orders by entrepreneurs). The period begins at the earliest with receipt of the commodity and a detailed instruction in text form. For keeping the punctual sending off of the revocation or the commodity meets the period. The revocation is to arrange on:

TEC-Divesysteme, Raßmannsdorfer Straße 4, 15848 Beeskow; Germany

Revocation sequences

To be given change in case of an effective revocation on both sides received achievements to be refunded and uses if necessary pulled (e.g. interest) are. If you cannot refund the received achievement to us totally or partly or only in worsened condition, you must carry to that extent if necessary indemnification according to value for us out. This does not apply, if the degradation of the commodity is to due exclusive to their examination, how it would have been possible you for instance in the Ladengeschäft. In all other respects you can avoid the indemnification according to value obligation, by taking the thing not like your property in use and omitting everything, which impairs their value. Things package-capable of being shipped are to be sent back on our danger. Things package-capable of being shipped are not fetched with you.

They have to bear the cost of the return.


The right of revocation does not exist for 

  • Goods, which are made after Kundenspezifikation or clearly are cut to the personal needs or which are not suitable for a return due to their condition or fast to spoil to be able or their expiration date was exceeded,
  • Audio or Videoaufzeichnungen or software, if the supplied data media were unsealed by you,


- End of the revocation instruction -


The guarantee takes place according to the legal regulations. Information about possible additional manufacturer warranties takes you please from the product documentation.

They reach our customer service by email under  or under +49(0)33661537655 begin_of_the_skype_highlighting +49(0)33661537655      end of the skype highlighting(with call please longer to ring leave bypass)